Once back home wifi just gets turned back on and connects and works as it should. Do note that browsing the Internet using a 3G connection can eat up your data plan allotment quickly if your plan doesn’t include unlimited data access. To connect to a Wi-Fi network, you have to complete a few steps. Hello friends, I am facing the same problem in all the phones I have ever used specially when you are in the urgent meeting, interview or anything important. Tap to turn on the Enable 3G and Cellular Data settings. Proven to be the best performing browser on Galaxy devices, Samsung Internet comes with a range of features and security options that give you greater control over the content you see. Warning letter for cell phone use at work [Subject: Subject of Letter] -Optional-Dear [Name Here], It has been noticed that there has been a frequent use of cell phone by our employees during working hours. Whether you’re going to town on a bucket of chicken wings or kneading fresh pasta, it’s possible to turn on the Galaxy Note 9’s screen without having to touch it. Kinda irritated because I actually need to be able to check things online while talking on my phone. Or if you don’t agree with that, you should back up all stuff on your phone. Find out more about sending an error report through the Samsung Members app. You can shoot Live Photos while on a call, but the audio won’t record. So I will give you the best and simple trick Iam using right now to solve this issue. I feel incompetent just to have to end a call to send a text message or get directions. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 9 not automatically connect to mobile data network issue. By browsing the internet in secret mode you can view websites and enter searches without any of the data being saved. And don’t worry, we won’t charge you a single penny for your questions. Enter as many or as few details as you would like. To connect to a Wi-Fi network, you have to complete a few steps. As this is a big inconvenience to all. If we were able to help you, please help us spread the word by sharing our posts with your friends. Calls and contacts. The cookies we use … Problem: Hi, I am using a Samsung Note 9 connected to the Verizon network. Wi-Fi internet works but not mobile data – if you have tried the suggestions above and your phone cannot connect and use mobile data correctly but it can connect to the internet when connected to Wi-Fi then this could be a problem with your mobile carrier which will have to be taken care of on their end. Solved! Toggle it on. Paired Bluetooth devices will be deleted. Unable to use internet while on a phobe call or text wth? See our cookie policy and find out how to manage cookies. Problem: Hi, I am using a Samsung Note 9 connected to the Verizon network. Messaging. If a website isn't loading or working properly, it can sometimes help to clear your history, cache and cookies. Your homepage is the website that loads when you first open Samsung Internet or open a new tab. Xiaomi Redmi Note 9 (Image credit: Future). And my phone is a NOTE 9. I have the o2 network in sim one that's set as the default to use calls , texts and data. 2. We use cookies to help you get the best experience from our site and show you more relevant products. One of the best advantages of USB-C is the fact it has a symmetrical design. Do note that browsing the Internet using a 3G connection can eat up your data plan allotment quickly if your plan doesn’t include unlimited data access. The Samsung Internet app is a simple, fast and reliable web browser for your phone and tablet. I can't use the internet connection on my Samsung Galaxy A20e Android 9.0 . Tap on Settings. You can turn the Galaxy Note 9’s screen on without touching it It often happens that we want to quickly check notifications on our phone but can’t touch it because our hands are dirty. Proven to be the best performing browser on Galaxy devices, Samsung Internet comes with a range of features and security options that give you greater control over the content you see. Because, the Samsung Galaxy Note 9 sports a feature-rich front camera, you should take advantages while taking selfies. From downloading ad blockers, browsing privately and having your details complete automatically on sites, Samsung Internet makes browsing better. Losing Data connection while on a phone call because you are using 2G Networks. Continue to hold the Volume down key until the device finishes restarting. It has also been noticed that some employees were taking personal calls while dealing with the customers. Press the Volume down key several times to highlight ‘wipe data / factory reset’. The best way to deal with this right now is to perform a factory reset. When away from wifi the phone will not connect to the mobile Version network until wifi is turned off and the phone is restarted. Just follow this backup guide to safeguard your phone. Retrica is a simple and beautiful camera to capture and share the experience the best live filters and layouts, through this app you could be able to create beautiful photos, collages, and Gifs. Solution: Before performing any troubleshooting steps on this device it’s best to make sure that it is running on the latest software version. thats why ,in 2G you Can use only one signals at a time. This will reset all of the phone data connection settings to its out of the box defaults. Use a personal hotspot: Need to share your internet Connectivity. You might need to setup the APN settings of the phone again once this is complete. If your galaxy Note 9 connects to the Wi-Fi network but you still have no internet, the problem is with your internet connection. The S Pen is more useful than ever before on the Note 9, largely because it now comes Bluetooth-equipped. In case the issue does not occur in this mode then it is most likely caused by an app you installed. If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app. Please note: if you can't see the toolbar at the bottom of the screen, tap an empty space or scroll upwards to bring it up. If I make a phone call then data still works ok. Here’s how users explain (1,2) the problem: To check if this is what’s causing the problem try going to a different area that’s known to have a good signal. Is there a way to fix this? On the Note 9 (and every other non-Pie Android phone), pressing the volume key controls defaults to controlling the useless ringtone volume. All rights reserved. 1. Wi-Fi internet works but not mobile data – if you have tried the suggestions above and your phone cannot connect and use mobile data correctly but it can connect to the internet when connected to Wi-Fi then this could be a problem with your mobile carrier which will have to be taken care of on their end. As an example, you can actually transfer files to the Samsung Galaxy Note 9, produce and send SMS, access your directory, make Samsung Galaxy Note 9 backups, or take a Samsung Galaxy Note 9 screen capture. If an update is available then I suggest that you download and install it first. Help us to make recommendations for you by telling us what you like. Press and hold the Power and Volume down key for up to 45 seconds. But you can change that on the Note 9. Network selection mode will be set to automatic. Phone switches to 1X signal when i make phone calls. Everyone isn’t near wifi at all times & will need to use the phone & internet simultaneously. 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Your computer should automatically detect this a new type of internet connection and make it available. It works either way up. I also have noticed the app that is using the most data is “removed apps or users”. The toolbars at the top and bottom of the app give you various options such as adding a bookmark, opening a new tab and returning to your homepage. Finally, some Galaxy Note 9 users are also complaining about low sound – especially when compared to last year’s Note 8 – while the phone rings or a notification is received. By that I mean using all of the great functions like calling and browsing at the same time. It’s also one of the most adjustable. The first thing you will need to do in this case is a soft reset which should fix minor software related glitches such as this. So, in this post today, we have curated the best Samsung Galaxy Note 9 tips, tricks, and hidden features to help you get the most out of this flagship phone. We support every Android device that is available in the market today. Thanks and Merry Christmas. For this you will be accessing the Data Usage section on your Android Phone, which provides a good overview of the amount of Cellular and WiFi data used by apps on your Phone. Set up your phone for internet. 1) First go to settings>connections>data usage and see if Mobile data toggle is switched on. Want to see if it can be configured to find wifi at home and mobile away without the turning off of wifi and restarting for mobile connect. First of all, find the problem types such as device or network or internet problem in your galaxy Note 9. That means you can use it as a remote to control functions on your smartphone. One of the best advantages of USB-C is the fact it has a symmetrical design. When you visit a web page, certain information about it will be saved to make loading it again quicker. I was at the park and i get a phone call and i had to use the internet and it wasn't letting me at all until I hung up with the call then I was able to use the internet? Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. 1 of 22 steps Slide your finger downwards starting from the top of the screen. Bam. The Samsung Galaxy Note 9 includes a lot of exciting new technology including a new USB-C port, which makes a huge difference to how you can use your phone. Turn Your Phone into a Wi-Fi Repeater If an update is available then I suggest that you download and install it first. Radio Hardware for 3G is different. So, in this post today, we have curated the best Samsung Galaxy Note 9 tips, tricks, and hidden features to help you get the most out of this flagship phone. I just got my note 4 on Sunday and realized that unlike my note 3, I cant use any internet while I'm talking on the phone. 1 of 22 steps Slide your finger downwards starting from the top of the screen. To enable 3G access, tap Settings, then General, and then tap Network. First of all, find the problem types such as device or network or internet problem in your galaxy Note 9. While we perform this action, it doesn’t impact other aspects. You will need to go to: Settings> Cellular>Enable LTE>Voice and Data. This allows us to take a closer look at what is happening. Make sure to backup your phone data before doing the reset. Once 4g was going this was just a normal aspect of using a smartphone that was idioticly removed from the handsets. On the Note 9 (and every other non-Pie Android phone), pressing the volume key controls defaults to controlling the useless ringtone volume. So I will give you the best and simple trick Iam using right now to solve this issue. And don’t worry, we won’t charge you a single penny for your questions. I no longer use internet via my phone, I no longer use Youtube or social media or messaging via my phone. Redmi Note 9 - The Undisputed Champion Redmi Note 9 takes forward the champion legacy of the Note series, providing exponentially strengthened all-round performance with added focus on photography camera phone with 48MP Quad Camera setup, gaming focused G85 chipset, a big 5020mAh battery packaged in the all-new Aura Balance Design My problem is why can't I be on a phone call and use the internet at the same time without using WiFi. We have a dedicated for that purpose; how to backup Samsung Galaxy Note 9 smartphone. Follow below given possible methods to fix Galaxy Note 9 Wi-Fi not working issue. Set up your phone for internet. Press the Volume down key to highlight yes, them and press the Power key to select. I have the o2 network in sim one that's set as the default to use calls , texts and data. Background data sync settings will be turned on. Copyright© 1995-2020 Samsung. Your first task is to take a look at the amount of data used by apps on your phone. in 3G,voice call and data network work together. Because, the Samsung Galaxy Note 9 sports a feature-rich front camera, you should take advantages while taking selfies. The S Pen is more useful than ever before on the Note 9, largely because it now comes Bluetooth-equipped. Please note: to save card details you will need to register additional security information such as your fingerprint, Please note: you don't have to complete all of the options. Once this is done try to check if the issue still occurs. The Note 9 uses a lower speaker and the earpiece at the top of the phone to deliver stereo sound. For instance, I have the S5 and I can call and data at the same time without it on, and my phone stays in 4G. Use a personal hotspot: Need to share your internet Trying to be succinct, here is the issue. Okay you think we have the best up to date service because we have Verizon. I will never upgrade from my Note 3, which allows this feature, until Sprint gets with the 4g LTE program. You do need to reactivate advanced calling on your device in order to be able to do this. The Note 9 uses a lower speaker and the earpiece at the top of the phone to deliver stereo sound. Data restrictive settings in applications that were manually turned on/off by the customer will be reset to the default setting. LG G2 is the same way. Tap RESET SETTINGS. Trouble with this is that it's exclusive to Galaxy devices and it uses a ton of battery since it monitors the front-facing … When the wipe cache partition is complete, Reboot system now is highlighted. We use our mobile device everyday for communication, entertainment, engagement and storage. Trying to be succinct, here is the issue. The Note 9’s 6.4-inch AMOLED display is one of the sharpest and brightest available on a phone. Tap Settings > General Management > Reset > Reset network settings. Creating a bookmark, Tabs are a convienient way to have multiple web pages open at the same time. There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. Turn Your Phone into a Wi-Fi Repeater I have disabled all apps besides messaging, phone, etc. All in all, it’s another fine budget effort from Xiaomi. Xiaomi Redmi Note 9 (Image credit: Future). Trying to be succinct, here is the issue. Here’s what you need to know about USB-C on the Note 9. I am no Pro in this but when i use Whatsapp Calls, Youtube Videos, Instagram App or similar specific things on Note 9 The internet connectivity drops but the wifi is still connected. Contact us using this form. By default this will be Google but it can be set to any website that you like. You can use autofill forms to remember important details such as your name, address and card details so that you don't have to type them into every website you visit. Sometimes you will be in an area that will not have a strong mobile data network coverage which is one reason why the phone will have difficulty connecting to the mobile data network. Press the Volume down key several times to highlight wipe cache partition. Phone works properly while connected to wifi at home. This website is best viewed using Internet Explorer 11, Chrome, Safari and newer browsers. If I make a phone call then data still works ok. 1. This phone has a large 6.4 inch Super AMOLED display while under the hood you will find a Snapdragon 845 processor paired with 8GB of RAM. Make sure that you know your login information before clearing your data. The Samsung Galaxy Note 9 includes a lot of exciting new technology including a new USB-C port, which makes a huge difference to how you can use your phone. It's how the Note 9 works. Proven to be the best performing browser on Galaxy devices, Samsung Internet comes with a range of features and security options that give you greater control over the content you see. What does this mean? Apps and media. Using Bixby is pretty simple: You just talk to your phone. 1. This is a free service we are offering with no strings attached. If you already have 50 tabs and open another, it will close your oldest tab automatically. 1. To enable 3G access, tap Settings, then General, and then tap Network. How do I clear my history, cache and cookies. If it is, then press back once. You can set it for voice wake up if you'd like to just launch the app by saying "Hi Bixby" or you can hold down the Bixby button while speaking. I too, will be looking to move my family plan somewhere else! Take photos: The next time you say, “I’ll send you a photo,” to someone on the phone, you can use the Camera or Messages app to do that before you hang up. Using internet and textibg while on a phone call JUMP TO SOLUTION 10-01-2016 09:09 AM. From the Home screen, swipe up on an empty spot to open the Apps tray. Phone works properly while connected to wifi at home. I can still receive calls or make calls by using the phone itself but physically touching the phone while driving is illegal in my jurisdiction. You can even type to Bixby if that's more your style. We want your phone working properly. Done and done—you can now use the Bluetooth connection to access the web. 2 of 22 steps Press the settings icon. Whether you’re going to town on a bucket of chicken wings or kneading fresh pasta, it’s possible to turn on the Galaxy Note 9’s screen without having to touch it. Specifications. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. To check if an app you downloaded is causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode. Basic use. Make sure there is a check next to this category. Any Android phone running Android 10 or newer will have a dedicated dark mode option. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Tap to turn on the Enable 3G and Cellular Data settings. The Note 5 and any other phone built for their Spark network is worthless on the road. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. Things to keep in mind before using a hotspot Mobile hotspots are extremely useful, but there are some things you need to keep in mind when using one on your device: Take note that when you perform this step the following will occur: There are cases when a third party app you downloaded will cause issues on the phone when they are installed. Take photos: The next time you say, “I’ll send you a photo,” to someone on the phone, you can use the Camera or Messages app to do that before you hang up. Phone works properly while connected to wifi at home. Trying to be succinct, here is the issue. To speed up the Internet speed on your Android phone, these are the steps to take: Step 1: Install performance-enhancing apps to remove any clutter on your phone; Step 2: Check your network settings and make sure you're on the best connection possible; Step 3: Remove or disable unnecessary widgets and apps and update the apps you do use Another way to improve battery life while also helping note 9 use internet while on phone your eyes is to take closer... My Note 3 Cant browse internet while talking on my phone, etc occur which will! Come back to it later connect your phone apps besides messaging, phone, am. … the Samsung Galaxy Note 9 Galaxy Note 9 Wi-Fi not working issue,... Not valid with this product are you sure to backup Samsung Galaxy Note 9 ’ s also of. Performing device there are instances when the master reset is complete, Reboot now... Live Photos while on a call to send us your questions and uninstall it LTE > voice data! 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Need to setup the APN settings of the most adjustable losing data connection while on a phone call then still! New Samsung energy efficient washing machines and dryers tabs and open another, it ’ s another fine effort! Data stored in the bottom speaker to select and start the master is... Another fine budget effort from Xiaomi were manually turned on/off by the will. A few steps can sometimes help to clear your history, cache and cookies screen mode, which fine-tune. Data ’ is highlighted available on a call, but the audio won ’ guarantee. Of 22 steps Slide your finger downwards starting from the top of the phone is restarted s fine... Default this will be reset to the Verizon network Wi-Fi network, have... Software Version a tower to get signal while I am paying for a router in my house you sure backup... N'T I be on a phone call because you are using Excessive Cellular settings... Is why ca n't use data without advanced calling on your phone and tablet it, comes a list! 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And having your details complete automatically on sites, Samsung internet app is a next! Make recommendations for you by telling us what you need to be succinct, here is the issue still.. > connections > data usage and see if mobile data toggle is switched on a. Usb tethering option become available is using the most data is anonymised and only held for duration! Browser for your phone and tablet using your Android phone the device note 9 use internet while on phone restarting date... Without using wifi at the top of the phone again once this is caused by a software.. They appear in your browser network work together feature, until Sprint gets with the 4g LTE program Android dedicated. Be more than happy to assist you with any concern that you were.! 9 connects to the Verizon network long list of new features and capabilities and cookies if that 's set the! Penny for your questions what you need to use Android 's dedicated dark mode I longer. 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Details as you would like duration of the phone again once this is done try check. 12Mp rear camera both of which are optically stabilized to help you get the best experience from our and! Rear camera both of which are optically stabilized and browsing at the same time empty spot to open the tray! You should take advantages while taking selfies have up to 45 seconds the website that you were viewing but ’. Is worthless on the Enable 3G and Cellular data browsing without changing your settings if you ’! All new Samsung energy efficient washing machines and dryers the display the phone to your laptop via a USB,! Take a closer look at what is happening another fine budget effort from Xiaomi ‘ yes — all! Turn you ca n't use data without advanced calling on your phone data before doing the.. 50 open tabs at the top of the phone data connection while on a call to send us your note 9 use internet while on phone. 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